CDHS Support & Maintenance

Pricing & Plans

Choose the level of ownership and urgency that matches how critical
CDHS is to your business today, and adjust as your operations evolve.

CDHS Plans

Lifeline

Managed

Priority

Serve your Business Needs

Keep CDHS healthy
and compatible

Operate CDHS for
day-to-day business use

Priority operational
ownership of CDHS

Monthly Cost, Starting From:
(Billed Annually)

$1,890 / month

$3,870 / month

$8,900 / month

CDHS plans Defines what Fruition is responsible for operating and owning after CDHS is live.	Lifeline	Managed	Priority
Serve your Business Needs CDHS support is priced per system and billed annually, because it covers system-level governance and reliability.	Keep CDHS healthy and compatible	Operate CDHS for day-to-day business use	Priority operational ownership of CDHS
Monthly cost , Starting From : (Billed Annually) Starting monthly operating fee for the CDHS system; final pricing depends on system scope and is billed annually.	$1,890 / month	$3,870 / month	$8,900 / month
Designed system scope Indicates the expected CDHS footprint and change level assumed by the plan; expanded scope can require re-baselining.	Small footprint, low change. Up to 2 QDFs/Plan	Medium footprint, ongoing change. Up to 3 QDFs/Plan	Large footprint, continuous change. Up to 3 QDFs/Plan
Operational ownership Lifeline is maintenance only, Operations is active operating management, Critical is full ownership with higher urgency.	Maintenance only	Managed operations	Priority system ownership
Proactive monitoring Whether Fruition proactively checks availability, flow health, and governance health without waiting for tickets.	Platform availability checks	Platform + flow health checks	Platform, flow, and governance health
Operational oversight cadence How often proactive reviews occur; Critical assumes continuous oversight.	Monthly	Weekly	Continuous
Incident acknowledgement Maximum time to confirm the incident is being handled and enter active triage.	Up to 2 business days	Next business day	Up to 3 hours
Issue resolution scope What Fruition restores when responding—availability only vs availability plus correctness and business continuity.	Restore system availability	Restore availability and operational correctness	Restore availability, correctness, and business continuity
Platform Bugs Fixing CDHS platform issues impacting stability or behavior.	Yes	Yes	Yes
Data Failure fixes (Company caused) Fixing CDHS failures caused by internal changes, configuration mistakes, or incorrect updates made by employees that disrupt data flow.	NO (Available, Add-On)	Up to 2/Quarter	Up to 5/Quarter
Third-party platform / API breaking changes Changes introduced by external systems (CRM, ERP, data sources) that break expected behavior or payloads.	NO (Available, Add-On)	Up to 1/Quarter	Up to 3/Quarter
SOP-driven system adjustments Adjustments to keep CDHS aligned with how the business operates, not just how it was originally designed.	NO (Available, Add-On)	Up to 2/Quarter	Up to 8/Quarter
Data model governance Governing and maintaining entity definitions so teams and flows use consistent structures and meaning.	NO	Up to 2 entities/Quarter	Up to 9 entities/Quarter
Event schema governance Governing standardized event definitions so multiple systems and flows respond consistently.	NO	Up to 2 events/Quarter	Up to 20 events/Quarter
Cross-QDF dependency management Managing and coordinating dependencies where one flow relies on another, or where multiple flows share logic.	NO	Up to 2 dependencies/Quarter	Up to 15 dependencies/Quarter
System-level change coordination Coordinating changes across teams, systems, and flows so updates don’t break operations.	NO	Yes	Yes
Client interaction scope Whether support is strictly technical or includes team-facing service and executive-level ownership.	Server-side only	Team-facing operational support	Team-facing operational + executive support
Help with using existing data flows Support for questions or help using and operating existing production flows in CDHS.	NO	Up to 3 interactions/Quarter	Up to 15 interactions/Quarter
Support for business questions Bounded operational questions about what happened, why outcomes occurred, and how to proceed.	NO	Up to 3 interactions/Quarter	Up to 15 interactions/Quarter
Flow behavior & outcomes (PM-led) Scheduled calls to review flow behavior, dependencies, outcomes, and operational decisions.	NO	NO	Up to 3 sessions/Quarter
System usage guidance (how-to, best practices) Structured guidance on how teams should use CDHS and interpret its outputs.	NO	Up to 1 sessions/Quarter	Up to 5 sessions/Quarter
Communication channels The supported ways to engage Fruition; Critical includes phone and calendar access for faster coordination.	Support ticket + Slack	Everything in Lifeline + dedicated PM	Everything in Managed + phone + calendar
Urgent response Add-on (or included) option for faster response and escalation during business hours.	NO	Available, Add-On	Included
After-hours / White-Glove Add-on for nights/weekends coverage and higher-touch escalation.	NO	Available, Add-On	Available, Add-On

CDHS is a system that governs data, events, and dependencies across multiple flows and teams. Once it is live, the question is no longer how it was built, but how it is operated. Different companies need different levels of ownership, urgency, and interaction. CDHS System Support defines exactly how Fruition operates the system over time, based on how critical it is to the business.

Questions about the right level of CDHS support?

Schedule a short working session with a CDHS System Architect to review your current setup and dependencies.

What Our Clients Say

Erick Rodrigo,

CEO, AMZ AllStars, Philippines

Kiefer was excellent to work with —a true professional and subject-matter expert in HubSpot CRM implementation. His deep knowledge, attention to detail, and proactive approach made the entire process seamless. Highly recommended for anyone looking for a top-tier CRM specialist. Great guy, fantastic experience!”

Shiv Gupta,

CTO & Co-Founder, GigaEnergy, USA

Kiefer and his team are professionals! There are many “software integrators” on HubSpot, but if you are a serious company looking to get critically thought-out work done fast, then Kiefer and his team, Fruition Rev Ops, are the people you should talk to. Kiefer and his team will continue to play a big role in our company as we continue to build out our systems.

Eran Shalev,

VP of Marketing Product, VideoFlow

A rare combination of thinking out of the box, a methodical approach, as well as learning the market at record speed, was key to fast business growth. See Video Testimonial Here.

Chris Curran,

COO, CreativeForce, UK

Kiefer was incredibly to work with. Both extremely intelligent and hardworking. Understands his craft inside out like no one I had experienced to date. Create an amazing and industry defining system for my team and I to use everyday on Hubspot. Also a great guy. Highly recommend.

David Aronchick,

CEO, Expanso, USA

Just terrific! Able to pick up the job super quickly, ran with it in ways we didn’t know what we needed, and delivered high quality and ahead of time. Would absolutely rehire.”

Lawrence Stuart

Head Of Sales, creenz

Their professionalism and efficiency are huge assets in making informed decisions throughout all growth aspects, and their work consistently exceeds expectations. See Video Testimonial Here.

Gal Zacharia

Head of Customer Success, Cincopa

Fruition built a very efficient sales automation campaign funnel, which enabled us to generate a great funnel of high-quality leads, create and implement several successful campaigns,and take our marketing efforts to new heights.

Keely Chapman,

Head of Marketing, Parkerlane, Australia

Highly recommend! I’m so glad I had the opportunity to meet and collaborate with the team. Working together has been quick, easy, and seamless. I’m looking forward to our next project together!”

Itai Ard

Founder & CEO, WinkApp

His vast experience and the ability to see situations and possibilities from a bird’s-eye view and also dive into the small details are what make him unique in the field.

Lilach Dekel

Marketing Manager, Vimmi Communication

His vast experience and the ability of the team @ Fruition to build from scratch a very efficient funnel, created and implemented several successful campaigns, and took our marketing efforts to new heights. Their contribution to our sales and marketing departments was instrumental to the success.

Valin Tzure

Head of Business Development, Sleeprate

The results were compelling: we saw a boost in engagement with new Marketing Qualified Leads (MQLs) by over 30%, our subscription engagements more than doubled, and our website’s bounce rate decreased by a whopping 60%.

Mayya Bozhilova,

Head of Operation, 3SpaceLab, USA

Extremely knowledgeable about HubSpot and Automation. He supported us through the selection, implementation, and onboarding process with ease. He’s definitely a subject matter expert, and working with him has been smooth and collaborative. I would absolutely recommend him.

Jonathan Sacks,

Marketing Manager, Wendelboe Digital, USA

If you are looking for a HubSpot and implementation expert, Kiefer and his team are your guy! Although we did not need any in-depth work done in our account, he was able to answer all of our questions for issues we could not solve. He also built reports that were easy to understand. Thanks again!”

How it works

CDHS support is purchased per system and billed annually. Each plan defines how much responsibility Fruition takes for operating the system, how quickly issues are acknowledged, how much change is absorbed each quarter, and how teams can interact with us. As the system grows in scope, support can be rebaselined to reflect the expanded operational footprint.

CDHS Lifeline is maintenance-only and server-side.

CDHS Managed adds team-facing service and ongoing operational governance.

CDHS Priority is for systems where speed, ownership, and accountability matter.

FAQs — CDHS Support & Management

What problem does CDHS System Support actually solve after launch?

After launch, the main risk is not that CDHS stops working, but that it slowly becomes incorrect as systems, fields, events, and SOPs change. CDHS System Support exists to prevent silent drift, broken assumptions, and cross-flow inconsistencies that are hard to detect but costly to fix later.

Why isn’t QDF support enough once CDHS is involved?

QDF support treats flows independently. CDHS introduces shared data models, shared events, and dependencies between flows. When one change affects multiple flows, supporting them individually creates gaps in ownership. CDHS support closes that gap by owning the system layer.

What happens if CDHS is used by multiple teams without system-level support?

Over time, teams interpret the same fields or events differently, dependencies form without coordination, and small changes create cascading issues. Without system-level support, these problems surface late, often as reporting errors, broken automations, or operational confusion.

What does “governance” mean in practical terms here?

Governance means actively maintaining definitions, structures, and rules so data and events mean the same thing across flows and teams. It includes deciding when changes are allowed, how they propagate, and ensuring one team’s change doesn’t silently break another team’s process.

Why are governance and dependency limits defined quarterly instead of monthly?

Governance work is not repetitive operational work. It requires review, coordination, and validation across systems and teams. Quarterly limits reflect realistic planning cycles and prevent constant reactive changes that destabilize the system.

What is the risk of exceeding the defined quarterly limits?

Exceeding limits usually indicates the system is growing faster than the current support level assumes. In that case, continuing without adjustment increases risk. That’s why additional work is either scoped separately or the plan is re-baselined to match reality.

How are third-party platform changes handled in practice?

External systems change APIs, payloads, permissions, or behavior without notice. CDHS support absorbs a defined number of these changes per quarter so they don’t break downstream flows or invalidate governance assumptions.

What does “team-facing operational support” actually include?

It includes helping teams understand how existing flows behave, why certain outcomes occur, and how to operate within the current system rules. It does not include redesigning workflows or building new functionality, which is handled separately.

Why is CDHS support priced as “starting from” instead of fixed?

Because CDHS support is tied to system scope, not just time. As more entities, events, flows, or dependencies are added, the operational burden increases. “Starting from” reflects that pricing is based on an assumed footprint that can grow over time.

What happens if CDHS becomes business-critical after we start?

CDHS support plans are designed to be upgraded. When urgency, impact, or dependency density increases, moving to a higher plan ensures response times, governance capacity, and ownership match the system’s importance.

Runs Your Operations, Support Is Not Optional?

CDHS Support is designed for companies that rely on governed data and shared automation across teams. As usage grows, the system must stay correct, aligned, and dependable—not just running.