Fruition RevOps Terms & Service
1. Introduction
These Terms of Service (“Terms”) govern your use of the services offered by Fruition Inc., doing business as Fruition RevOps (“we,” “our,” or “us”). We provide a range of subscription-based and project-based services,
By engaging our services, you agree to these Terms.
Scope of Services
Fruition RevOps offers integrated SaaS and consulting services:
RevOps Consulting:
Lifecycle optimization, funnel automation, attribution modeling, and operational audits.
CDHSystem:
API/webhook integration, automation orchestration, and centralized reporting engine.
Automation Campaign Creator (ACC):
Multi-channel outbound campaign setup (email, LinkedIn, SMS, voicemail drops).
2. Services and Pricing Plans
Our services are provided based on published plans or custom Statements of Work (SOW), as outlined on any of our pricing page.
Plan Features & Changes: Features offered under each pricing plan are presented in good faith and reflect common business practices. We reserve the right to update, modify, or replace any plan, feature, or pricing structure at our discretion. Fruition RevOps may, at its discretion, determine that a client is deriving additional business value from features or services beyond the scope of their selected plan. In such cases, Fruition RevOps reserves the right to apply additional charges based on commercial fairness.
Pricing Disclosure & Usage Considerations: Pricing is determined based on team size, service type (Foundations, Implementation, Monitoring & Optimization), volume of workflows, and integrations across tools like HubSpot, Monday.com, NetSuite, Katana, and more. Fruition RevOps reserves the right to adjust pricing tiers to reflect the true scope and value of support delivered.
3. Payment Terms
Monthly Engagements: Services are billed on a month-to-month basis. First payment is due at sign-up and covers 30 days of service.
Non-Refundable: All payments are final. There are no refunds or proration for cancellations made during an active period.
Notice of Cancellation: Clients are requested to provide at least 14 days’ written notice prior to terminating any subscription to allow Fruition to realign internal resources.
Project-Based Billing: For project engagements, payments are due at kickoff or based on agreed milestones as specified in the SOW.
4. Scope of Work & Limitations
Each service stage (SAE Mapping, Foundations, ACC Implementation, Monitoring & Support) is defined separately in the SOW.
The following are not included unless explicitly stated:
Cost of third-party tools or platforms
Ongoing contact scraping or lead enrollment after launch
Custom API development or integrations beyond what is natively supported
Post-launch changes to the campaign or workflows
Changes to scope require mutual written agreement and may affect cost and timeline.
5. No Guarantee of Results
Fruition RevOps makes every effort to deliver performance and efficiency through our services. However, due to the dynamic nature of sales, marketing, and operations ecosystems, we do not guarantee specific outcomes, financial results, or campaign success. We emphasize collaboration and data-driven execution, but external market conditions and internal client factors are beyond our control.
6. Intellectual Property
All templates, scripts, blueprints, automation frameworks, and proprietary methodologies remain the intellectual property of Fruition Inc., unless otherwise agreed upon in writing. Clients are granted a non-transferable, non-exclusive license to use deliverables internally.
7. Confidentiality & Data Security
Fruition RevOps commits to maintaining the confidentiality of all client information. We follow data security best practices. Clients are responsible for ensuring their compliance with any applicable laws (e.g., GDPR, CCPA, HIPAA). Additional compliance requirements must be explicitly agreed upon in the SOW and may incur added costs.
8. Limitation of Liability
Fruition RevOps is not liable for indirect or consequential damages, including but not limited to data loss, downtime, changes in third-party APIs, or delays due to client inaction.
Our total liability for any claim shall not exceed the amount paid by the client for services in the 30 days preceding the event.
9. Modifications to Terms
We may update these Terms from time to time. Continued use of our services after any changes constitutes acceptance of the updated Terms. Clients will be notified of material changes.
10. Changes to Terms
15. Contact Information
If you have any questions about these Terms, please get in touch with us at Terms-Service@Fruition-RevOps.com
BY PURCHASING AND USING ANY OF OUR SERVICES AND/OR PLANS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
