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Made To Order- Post Sales SOP

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Create Customer Order in HubSpot

1 Introduction

In this guide, you will learn how to create a customer order in HubSpot and associate a SKU and a Sales Deal with the Customer Order. This step-by-step process will help you efficiently manage customer orders and their associated records. Let's get started.
Introduction

2 HubSpot Menu

In HubSpot on the left hand side there is a menu, and under CRM find the item Customer Orders.
HubSpot Menu

3 Find the "Customer Orders" Menu Item

Go to the menu, find and click on "Customer Orders".
Find the 'Customer Orders' Menu Item

4 Click "Create Customer Order"

Look to the top right and click the button labeled "Create Customer Order".
Click 'Create Customer Order'

5 Click "Quote Number"

Type in 'CO- your name', and a random number. The System will autogenerate the number at the end of the process.
Click 'Quote Number'

6 Enter the Sales "Quote Number"

Add the Quote Number used by the Sales Team. This serves as the main ID reference in the Sales Deal process.
Enter the Sales 'Quote Number'

7 Select Product Line

Click on the product line selection area to choose a product line. Select a product line based on deal requirements.
Select Product Line

8 Select Product Type

Click on the product type selection area to choose a product type options base on deal requirements.
Select Product Type

9 Associate Deal

To associate the Customer Order with the Deal that led to creating this new Fulfillment Order, make sure to link the Deal record to the Customer Order. Note: You can find the Deal using the Sales Quote number.
Associate Deal

10 Associate SKU

If you know the SKU (Drawing-Config) associated with this customer requirement, link it to the Customer Order now. If not, you can add it later.
Associate SKU

11 Create Customer Order

Once submitted, the CHS system will generate a new official Customer Order number (CO#). Ensure that all the data is correct, then submit the form.
Create Customer Order

12 Customer Order Number Created

Congrats! You’ve created a new Customer Order number! The system generates the number from the CHS system. Please wait a minute and refresh the page. Once you see the new number, you can proceed to the next stage.
Customer Order Number Created

13 Wrap up

This guide covered creating a Customer Order in HubSpot, including entering order details and associating other parameters with this new Customer Order #ID.
Wrap up

14 Thank You!

Thank You for Watching!
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