GIGA CDHS
Made To Order- Post Sales SOP

Understand your systems, workflows, and their impact on the overall data flow.

Create an Equipment Order ID (EQ ID#)

1 Introduction

In this guide, you will learn how to create an equipment order in HubSpot and associate a SKU and a Sales Deal with the Customer Order. This step-by-step process will help you efficiently manage equipment orders and their associated records. Let's get started.
Introduction

2 Click Menu "Equipment Orders"

Select "Equipment Orders" from the menu in HubSpot.
Click Menu 'Equipment Orders'

3 Create Equipment Order

Start the process of creating a new equipment order by clicking the "Create Equipment Order" button.

Create Equipment Order

4 Fill in EQ Naming Format

This needs to be a unique ID, and upon submitting the form, with a sequential number such as 00153 or 0815-0817.
Please note: This number will be associated with all systems and throughout the entire process.
Fill in EQ Naming Format

5 Choose Category

Choose the Category type of this EQ,
Made-to-Order and/or Made-to-Stock
Choose Category

6 Choose Stage

These are the stages that trigger the other systems.
Select the first stage: “Customer Order Approved.”
Choose Stage

7 Country of Origin

Typing “India” as the Country of Origin (COO) will create a QC board on Monday.com for each Serial Number (SN) assigned to the India team. Any other entry will create a QC board by default only for Long Beach and China.
Country of Origin

8 Select the the Factory

Choose the Factory where this order will be produced.
If you don’t find the Factory in the list, ask your admin to add it. This Factory name will be populated in other systems and associated with the Vendor, PO, and related records.
Select the the Factory

9 Set the process date.

Choose the date this EQ process is starting.
Set the process date.

10 Set the "Drawing Communicated Release Date"

Add the dates our Sales team communicated with the customer regarding the delivery of any of the stages.
Set the 'Drawing Communicated Release Date'

11 Select "Product Line"

Select "Product Line" and access the equipment line dropdown to specify the product.
Select 'Product Line'

12 Select "Product Type"

Select "Product Type" and access the equipment type dropdown to specify the product.
Select 'Product Type'

13 Associating Deals, CO, EQ, and SKU

Associating the Deals, Customer Order, and the SKUs with this EQ Order.
You may associate these three (Deal, Customer Order, and SKU) later.
Associating Deals, CO, EQ, and SKU

14 Click "Create Equipment Order"

Ensure that all the data is correct, then submit the form.
Please note: Once submitted, the CHD system will generate a new official Equipment Order number (EQ#).
Click 'Create Equipment Order'

15 View New EQ Number

Congrats! You’ve created a new Equipment Order number! The system wiill save the number into the CDHS system. Please wait a minute and refresh the page.
View New EQ Number

16 SKU Quantity Link

If you know the number of units needed per SKU, please click the SKU Qty Link. A new page will show the number of units per SKU, but make sure it is entered before moving the order to the Production stage.
SKU Quantity Link

17 Multiple SKU Quantity

The quantity for each SKU (Config) can be adjusted to meet customer requirements. In the example provided, you can edit these totals as needed. Once you're ready, click "Save Changes." Please note that serial numbers will only be generated once the HubSpot pipeline stage is transitioned to "In Production."
Multiple SKU Quantity

18 Multiple SKU Quantity

Please Note: 1. Any increase in units will generate additional SNs and update all systems. 2. Any reduction in units after SNs are created will automatically delete the corresponding SNs from the system and all boards.
Multiple SKU Quantity

19 Wrap up

This guide walked you through creating and managing an Equipment Order in HubSpot, including setting order details, selecting pipelines and stages, specifying dates, associating deals and SKUs, and reviewing entries for accuracy.
Wrap up

20 Thank you!

Thank You for Watching!
Thank you!
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