In this guide, you will learn how to un-associate / remove a SKU or Serial. The CDHS will remove the SKU or Serial from any connected records across your integrated systems, ensuring your product data stays clean and accurate. Let’s get started.

Locate the equipment order you want to update. On the right side of the record, you will see the section where the SKUs and Serials are currently associated.

Hover your mouse over the SKU you want to remove. When the three-dot menu appears, click to open the dropdown and select Remove Association.

To remove a single serial number without affecting the others, hover your mouse over the desired Serial number. When the three-dot menu appears, click it to open the dropdown, then select "Remove Association."

A confirmation window will pop up on your screen to confirm your intent to proceed. Click the "Remove Association" button to complete the action. The message will display the S-K-U or the Serial number that will be removed.

A confirmation message will appear indicating that the association has been successfully removed.

In the designated Serial and SKU removal channel on Slack, a notification will appear containing a link to confirm the SKU removal. Access to this channel is restricted to authorized personnel. Clicking the link will open a new dialogue box prompting final confirmation.

Verify that the S-K-U being unassociated is listed at the top of the dialogue box. All serials linked to that S-K-U and equipment order will be displayed beneath it. After confirming the details are correct, select Delete to finalize the removal.

Verify that the Serial being unassociated is listed at the top of the dialogue box. After confirming the details are correct, select Delete to finalize the removal.

A final confirmation will appear on screen indicating that the SKU and its associated serial numbers have been successfully deleted.

A final confirmation will appear on screen indicating that the Serial has been successfully deleted.

When all SKUs are deleted, the corresponding boards and EQ folders associated with that equipment order will be automatically removed from the system. This procedure ensures the system remains organized by eliminating any obsolete or unnecessary entries linked to the deleted SKU.

If a board is open at the time of this deletion, a confirmation message will be prominently displayed to inform you that the board has been successfully deleted. Additionally, please note that the entire EQ folder will be automatically deleted if all associated SKUs are removed from the system. This ensures no residual data is left behind, helping maintain a clean, organized workspace.

All associations connected to the SKU or its associated serial numbers will now be removed from the system. Once this process is complete, you can add a new SKU and link it to the equipment order, as required, to facilitate better inventory management and tracking.

If a specific serial number is deleted from the system, all other remaining serial numbers will remain intact and unaffected by this action. These serials will continue to be linked to the corresponding equipment order, ensuring the overall integrity of the order is preserved.

This guide outlines the complete workflow for unassociating a SKU, removing individual serial numbers, confirming actions via Slack, and executing comprehensive SKU and serial number removals when necessary. It also clarifies the distinction between removing a single serial and deleting an entire SKU group. Adhering to these steps ensures consistent, accurate data management across all integrated systems.

Thank You!